面试技巧：如何应对电话面试？

A phone interview sounds easy, doesn't it? You don't have to get dressed in your best interview attire, travel to a company's office, or interview one-on-one with a hiring manager. Instead, you're interviewing on the phone from the comfort of home.

电话面试，听起来很简单，对不？你不必穿上得体的面试着装，不必经过一段路程到达办公室，也不必与招聘经理进行一对一的会面。与之相反的是，你只需在舒适的家里通过电话就能参加面试。

It's not as easy as it seems though. You can blow a phone interview just as easily as you can blow an in-person interview. Dropped calls, background noise, not knowing about the company, and/or not being prepared to respond to interview questions can knock you out of contention for a job.

但是事实上并没那么简单。搞砸电话面试的几率跟亲身参与面试的几率一样高。漏接来电，背景噪声，对公司背景不熟悉，以及没有准备好回答面试问题都可能让你丢失工作的机会。

Review these tips for how to conduct a phone interview and what not to do when you're interviewing via the telephone to make sure your phone interviews get you to the next step in the hiring process.

多看看以下这些小提示，学学电话面试的准备工作和禁忌，从而确保这次的电话面试能够助你通往招聘流程的下一阶段。

How to Handle a Telephone Interview

如何应对电话面试

Create a checklist.

列出一份清单。

Review the job posting and make a list of how your qualifications match the hiring criteria. Have the list available so you can glance at it during the interview. Also have a copy of your resume in clear view, so you don't have to remember what you did then.

重新浏览招聘公告，然后列一份清单，写下自己符合招聘标准的资格技能。随手准备一份清单，在面试的过程中就能方便查看。同时还要准备一份方便查看的个人简历，那么你就不必死记自己的经历了。

Research the job and the company.

对职位和公司进行资料搜集。

Take some time to research the job and the company. The more prepared you are for the interview, the smoother it will go.

花点时间对职位和公司做点资料搜集。你的准备工作做得越充分，面试的过程就越顺畅。

Prepare for phone interview questions.

准备好回答电话面试的问题。

Review answers to typical phone interview questions and think about how you're going to respond.

回顾一些经典的电话面试问题的答案，然后构思自己的回答。

Use a land line.

使用电话座机。

Unless your cell phone service is all the time, use a land line instead of a cell phone.

除非你的手机服务总能全程在线，否则你好使用座机而不是手提电话。

That way you won't have to worry about dropped calls and getting disconnected.

这样你就不必担心错过了对方的来店和失去联系了。

Turn off call waiting.

关闭呼叫等待功能。

If you have call waiting turn it off. The beep of an incoming call is distracting and can make you lose your focus.

如果你有呼叫等待的功能，那么请关闭它。来电的铃声会造成干扰还会让你分心。

Get rid of the distractions.

排除干扰。

Interview in a private quiet space. That means securing a babysitter if you have small children at home and kicking the dog, the cat, and the rest of the household members out of your interview space.

请在一个私人安静的空间进行面试。这样就意味着如果你的家里有小孩就要找保姆照顾好，还要把小猫小狗，以及所有家庭成员排除在你的面试空间之外。

Have a glass of water nearby.

身边放着一杯水。

There isn't much worse than having a tickle in your throat or a cough starting when you need to talk on the phone. Have a glass of water handy so you can take a quick sip if your mouth gets dry or there's a catch in your throat.

在电话里聊天的时候，没有什么比喉咙痒或者忍不住咳嗽更难堪的了。所以在身边放一杯清水，在你嘴巴干涩或者喉咙有点问题的时候就可以拿来喝一口。

Take notes.

做笔记。

It's hard to remember what you discussed after the fact, so take brief notes during the interview.

你无法记住所有讨论的内容，所以在面试的过程中可以做简短的笔记。

Focus, listen, and enunciate.

专注，倾听，并清晰表达。

It's important to focus on the interview and that can be harder on the phone than in-person. Be sure to listen to the question, ask for clarification if you're not sure what the interviewer is asking, and speak slowly, carefully, and clearly when you respond. It's fine to take a few seconds to compose your thoughts before you answer.

在面试的时候保持注意力集中是非常重要的，而在电话面试的过程要做到这点其实比亲自面试更困难。所以要确保自己能够听清楚对方的问题，如果你不清楚面试官的提问，可以请求对方稍作解释，并且回答的时候要把语速放慢，保持谨慎而清楚地表达。在回答问题前，花几秒来组织答案也是没有问题的。

Pay attention to body language.

请注意肢体语言。

This might sound strange, but your body language matters on the phone almost as much as it does during a face-to-face meeting. Focus on the interviewer, smile, and think positive. You'll make a better impression.

虽然这听起来很奇怪，但是你在电话里的肢体语言几乎跟面对面的面试同等重要。你要把注意力放在面试官上，保持微笑并积极地思考问题。这样你就可以给对方留下更好的印象。

Multi-task.

一心多用。

This won't work for everyone, but if you can multi-task have the company's website open in your browser, so you can quickly check for company information if it comes up in the conversation.

这一点并非适用于所有人，但如果你具备这种能力，你可以在浏览器打开这家公司的网站，那么在面试过程中如果遇到相关的问题就可以迅速浏览了。

Have questions to ask the interviewer ready.

准备好提问。

Be prepared to respond when the interviewer asks whether you have any questions for him or her.

准备一些问题，如果面试官询问你是否有疑问的时候就可以提出来。

Follow up after the phone interview.

后续工作。

Ask for the interviewer's email address, if you don't already have it. Send out an email thank you note immediately, thanking the interviewer and reiterating your interest in the job. Use your thank you note as a way, as well, to provide information on anything regarding your qualifications you didn't get a chance to mention during the phone interview.

如果你没有面试官的电子邮箱地址，请求对方告诉你。面试后要即时向对方发送感谢信，感谢面试官并再次表达你对这个职位的兴趣。同时你也可以把感谢信当作一种信息补充的形式，把电话面试过程中无法提及的关于个人资格技能的内容给对方补充完整。

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